Refund policy

Thank you for shopping at Urbano Deals. We are committed to ensuring your complete satisfaction with our products. However, if for any reason you are not satisfied with your purchase, we are here to assist you with the return and refund process.

1. Returns

We accept returns within 30 days from the date of purchase. To be eligible for a return, the product must be unused, in the same condition as you received it, and in the original packaging.

2. Return Procedure

To initiate the return process, please contact us via email at urbanodeals.store@gmail.com to receive detailed instructions on how to return the product. Please include your name, order number, and reason for the return in your email.

3. Refunds

Once the return is received and inspected, we will send you an email notification to inform you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider’s policies.

4. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at urbanodeals.store@gmail.com